Question 1

Do you offer mobile notary services?

Accepted Answer

General notary appointments are available by appointment at our North Charlotte office. If you need a mobile appointment, please contact us directly to discuss your location, documents, and scheduling needs. Mobile appointments are considered individually and must be confirmed in advance.

Question 2

Do I need an appointment?

Accepted Answer

Yes. General notary services are available at our North Charlotte office by appointment only. Please book online or call or text (980) 245-1337 to confirm availability before arriving.

Question 3

Can I book a same-day appointment?

Accepted Answer

Same-day office appointments may be available. Call or text (980) 245-1337 to check availability and confirm your appointment before coming in.

Question 4

What type of documents do you notarize?

Accepted Answer

We notarize a wide range of documents including Real Estate Documents, Wills, Trusts, Power of Attorney, Healthcare Directives, Loan Signings, I-9 Verifications, Ink Fingerprinting forms, Apostille paperwork, and general notary documents.

Question 5

Do I need to bring identification?

Accepted Answer

Yes. A valid, government-issued, unexpired photo ID (such as a driver’s license, passport, or state ID) is required for all notarizations. Paper copies of temporary ID's are not valid and will be rejected.

Question 6

Do you offer mobile notary services?

Accepted Answer

Yes! We provide both mobile and in-office notary services, giving you the flexibility to choose what’s most convenient.

Question 7

Are you available outside of regular business hours?

Accepted Answer

Evening and weekend office appointments may be available by advance arrangement at our North Charlotte office. Call or text (980) 245-1337 to request a time. All appointments must be confirmed before arrival.

Question 8

Where are you located?

Accepted Answer

Our office is located at 5835 Prosperity Crossing Dr. Ste 114, Charlotte, NC 28269. Visits are by appointment only. Your appointment confirmation will include arrival instructions.

Question 9

How much do your notary services cost?

Accepted Answer

Pricing varies depending on the type of document and whether you choose mobile or in-office service.

Question 10

Can my notarization be done over FaceTime or video call?

Accepted Answer

No. In North Carolina, notarizations must be done in person with the signer physically present. FaceTime, Zoom, or other video calls are not permitted for notarization.

Question 11

Do you provide apostille services in Charlotte, NC?

Accepted Answer

Yes! 24/7 Excellence Notary Services assists with the apostille process for documents going outside the United States. Whether you need an apostille for birth certificates, marriage licenses, school transcripts, powers of attorney, or business documents, we guide you through the state and federal requirements. Our service includes notarization (if required), document preparation, and submission to the proper authority — saving you time and stress.

Question 12

Can you provide witnesses if my document requires them?

Accepted Answer

Yes. 24/7 Excellence Notary Services can arrange for witnesses when your document requires them, such as Wills, Powers of Attorney, or Healthcare Directives. Witness availability must be requested in advance and is subject to a fee. If you prefer, you may also bring your own witnesses as long as they meet the legal requirements in North Carolina.

Question 13

What should I bring to my appointment?

Accepted Answer

Bring your document and a valid, unexpired government-issued photo ID. Each person whose signature needs notarization must attend. Please wait to sign until your appointment and let us know in advance if your documents requires witnesses.

Frequently asked questions

Do you offer mobile notary services?

Do I need an appointment?

Can I book a same-day appointment?

What type of documents do you notarize?

Do I need to bring identification?

Do you offer mobile notary services?

Are you available outside of regular business hours?

Where are you located?

How much do your notary services cost?

Can my notarization be done over FaceTime or video call?

Do you provide apostille services in Charlotte, NC?

Can you provide witnesses if my document requires them?

What should I bring to my appointment?